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Already a Crystal customer and need some help? Tell us what it's about and how to reach you, and our customer support team will get back to you.

Please note: we don't offer an emergency call-out service. We aim to reply within one working day, Monday to Friday, so if you get in touch on a Friday afternoon or at the weekend, we'll be back in touch on Monday. Thank you for your patience.
1What do you need help with?
2Your details
If you have it: it's on your contract and paperwork from us.
3Anything else we should know?
The more you can tell us (what happened, when, which product), the quicker we can help.
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General enquiries
01708 772500
Your contract number

You'll find it on your contract and paperwork from us. If you can't find it, leave it blank: your name, phone and email are enough for us to look you up.

  • Trustmark
    Government endorsed quality
  • TGAS
  • My Glazing
    MyGlazing.com
  • HIES consumer code member
  • HICS
  • GGF
    Glass and Glazing Federation member
  • FENSA registered installer
  • SafeContractor approved

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